Matt and Kim Potter

Matt and I wanted to thank THATS MY DOG for the remarkable training that we received for our German Shepherd, Sammi. Sammi is a rescue that we adopted at 8 months old , and we realized quickly she had behavior issues. She was aggressive, would bite, jump up and knock us down.We could not have visitors in our home because Sammi was hostile. She would not obey any commands. Sammi was confrontational and hostile toward our four young grandchildren and could not be allowed in the house when they visited. She would not stay off the furniture and bed, and would become vicious if we tried to get her off. She often blocked doorways and stairs, growling and baring teeth if we tried to pass by.

We enrolled Sam in obedience school and she did not do well .We were told we should surrender Sammi and that she was possibly unadoptable. Our next step was to purchase an electronic collar. We had no clue how to use it properly and it did not help Sammi’s behavioral problems. We were at the point that we didn’t know what to do and realized we might have to give Sammi up. We were frustrated, angry, sad, scared and tired.

A neighbor mentioned THATS MY DOG. We called and had our free evaluation with Robin. She said Sam was “reactive” and fearful and that she could help us. We had doubts but were willing to try. Kelly was our trainer. Every week she would walk us through the lessons and give us homework to do with Sammi. If we had issues or questions during the week we were encouraged to call Kelly. She was very patient, knowledgeable, and confident. We loved her and so did Sammi.

Learning to use the e-collar properly took some effort…we quickly began to see results. Sammi tested boundaries often, but as we learned to consistently use the remote collar, Sammi realized what was expected of her. We also learned PLACE and it has been so useful when Sam is overexcited and anxious. We learned that the word OFF replaced a hundred other phrases. We learned not to yell at Sammi, instead let the collar remind her of what she had learned.

We never believed, even after we began to see progress with Sammi, that she would be capable of off leash. Sammi used to drag us on walks, bark at everything. It was not a pleasant experience so we quit walking her. Now Sam and I walk every morning and she is in a perfect heel position with no leash….and me looking at her proudly and saying THATS MY DOG !!!!!!!!

Our four grandchildren come often now….and Sammi is loving, playful and gentle with all of them including the 2 year old…who likes to tug Sam’s ears and lay on her back. There are not enough ways to thank Robin and Kelly for all they have taught us. We know without a doubt that learning how to properly use the electronic collar to train Sammi saved her life. She is now happy, well behaved, and a pleasure to have in our family. We thank you for that and for giving us a dog that other professionals never thought capable of such amazing obedience.